FAQ

Frequently Asked Questions

Where do you ship from?

All orders ship from Texas, United States.

How long does shipping take?

Orders are processed within 1–2 business days (excluding weekends and holidays). Once shipped, orders typically arrive within 3–5 business days depending on your location. You'll receive a tracking number by email once your order ships.

What is your return policy?

Due to food safety and hygiene reasons, food and consumable products are final sale and cannot be returned once shipped. If your order arrives damaged, incorrect, or defective, please contact us within 48 hours of delivery and we will gladly offer a replacement or refund. See our full Refund Policy for details.

What if my order arrives damaged or incorrect?

Please contact us within 48 hours of delivery at info@arbiwhiz.com with photos of the issue, and we will provide a replacement or refund.

Is checkout secure?

Yes. All payments are processed through Shopify's secure, encrypted checkout system.

How can I contact you?

Email us at info@arbiwhiz.com, call +1 682-266-1213, or visit our Contact page.

Do you ship internationally?

We currently ship to the United States, Canada, and a number of other countries. Available shipping destinations are shown at checkout.